Your privacy is respected at QMatix.com

QMatix / Leo van Rijswijk recognizes that respecting user privacy over the Internet is of utmost importance as is the confidentiality of any correspondence.

If you have questions or concerns regarding this statement, please contact leov@qmatix.com

Short Version

QMatix / Leo van Rijswijk is not interested in any private information. Other than information to maintain registration and licensing, no personal data is collected or transmitted by the website or programs.

XLQ contains no spyware / adware / malware. XLQ supports third party data source. Any communication and usage between xlq and these services is done directly between your computer and their servers. For required services, login information is stored encrypted and transmitted only to the services computers as needed using secure SSL encrypted connections.

All email correspondence is considered confidential.

Long Version

Identifying Information: You can visit the Site and download a trial version of xlq without providing any information about yourself. Only if you ask a question, or request support would you need to do so by email.

When registering or renewing, to process your order you would need to provide your name, address, e-mail address, phone number and other appropriate information. If you are a registered user you will receive email notification of new releases. You will always be able to "unsubscribe" to these mailings at any time.

What Will Be Done With Your Information: If you choose to give personal information, this information is retained, and is used for no other purpose than the processing of the order for which it was supplied. You will not be added to any other mailing list or newsletter.

What Others May Do With Your Information: Other than the processing of your order, your information is used for no other purpose. Qmatix does not share, rent, or sell any personally identifying information provided to any outside organization.

QMatix does not process any orders directly, instead FastSpring, a specialized online order fulfillment company handles all aspects of the processing, including any additional billing information which is not provided to QMatix. They will retain any information requested for order processing, but do not use or share the data for any other purpose.

When purchasing products via the web site, the order form will also ask you to provide a daytime telephone number. However, the telephone number is only used to quickly resolve questions relative to an order, such as to clarify customer email addresses that are inactive, or entered incorrectly.

Third Party Links

QMatix does provide links to other sites. Other Internet sites and services have separate privacy and data collection practices. Once you leave www.qmatix.com, QMatix cannot control, and has no responsibility for, the privacy policies or data collection activities at another site.

Cookies

QMatix avoids the use of "cookies" wherever possible. Certain services or browsing features may require them. But cookies are not used to retrieve any personal information from your computer or provide personalized service while in the web site. You can reset your browser to refuse all cookies or indicate when a cookie is sent.

Children's Privacy Protection

QMatix is sensitive to the heightened need to protect the privacy of children under the age of 13. The vast majority of the material on the web site is not intended for children and is not targeted to children under the age of 13. We do not knowingly collect data from children and, if we learn that we have received personal data from a child, we will remove this information from our database.

Changes to this Policy

QMatix may from time to time revise its privacy policy. You should therefore periodically visit this page, so you are aware of any such revisions. We will not, however, use your existing information in a manner not previously disclosed.

Credit Card / Billing Security

We know customers are concerned about credit card / billing security. It is for this reason that all order processing is handled by a specialized online order fulfillment company, FastSpring
By using FastSpring, your personal credit card or alternate billing information remains confidential and is not given to QMatix.

Crash Reports

If xlq does crash, and if possible, a crash report can be generated and sent for analysis. It is possible to disable this, but if a report can be generated you will always be asked before hand and be able to view the information prior to sending. The crash report only contains information from within xlq concerning its running state prior to the crash, and may include information on symbols being processed etc. Only programmatic information related to the crash are studied and the crash reports are deleted afterwards.